Support

Viewers typically appear on your stream within 60–90 seconds of starting a session. If you're not seeing them after 2 minutes, double-check your Kick username is saved correctly in the dashboard.

Our service uses passive engagement methods with no interaction or chat activity. That said, all viewer enhancement tools carry some inherent platform risk. We recommend using a separate Kick account if you're concerned.

Log in to your dashboard, go to Settings → Subscription, and click Cancel Plan. Cancellation takes effect at the end of your current billing period — you keep access until then.

Yes. You can upgrade or downgrade at any time from the dashboard. Upgrades take effect immediately; downgrades apply at the next renewal date.

This should never happen — our trial ends automatically with no charge unless you actively enter payment details and choose a plan. If you believe you've been charged in error, email us immediately at support@viewbotting.io with your account email and we'll investigate and refund you within 24 hours.

In the dashboard, find the 'Your Kick Channel' field at the top, enter your new username, and hit Save. Changes apply to the next session you start.

Make sure your Kick username is saved first. The start button requires an active subscription and a saved channel name. If you're on a trial, ensure you've completed signup fully.

Email support@viewbotting.io with your account email and reason. We handle requests case-by-case and respond within 2 business days. See our Refund Policy for full details.